BPR and Research

In any large-scale customs/trade modernisation reform or transformation efforts, conducting initial research to obtain a thorough and accurate picture of the current status quo is a prudent first step before embarking on a project of such nature. Even if there are no immediate actions plans, an independent diagnostic study of the existing business environment and processes can serve as an objective source of post implementation evaluation and review.


Under the ambit of our customs/trade modernisation programme, Arctiquator offers the expertise and resources to carry out professional business process re-engineering and research which covers a range of areas such as:

  • Market access barriers to trade and the corresponding remedies
  • Transaction cost between business and government agencies in cross-border operations
  • Gaps and overlaps in regulatory controls
  • Use of technology and training requirements
  • Compliance with international norms, recommendations and conventions
  • Short-term and long-terms trade facilitation and business process improvement recommendations
  • Use of formal and informal consultation instruments
  • Business and government stakeholder requirements for an efficient and competitive trade and customs environment


Our approach towards implementation of the customs/trade modernisation programme is based on the use of either commercial off-the-shelf (COTS) solutions or customised systems, depending on our customers’ preference and requirements.


For more information, please email us or contact one of our representatives at our Programme Support line.


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